VB-Automations connects the CRM, ERP, and internal systems you already run — the exports nobody wants to pull by hand, the approvals stuck in email, the data that should already be synced between tools. For teams without that stack in place yet, we build the automations that get you there. Small team, direct build, no automation platform lock-in.
Some clients already run a CRM and a data warehouse and want AI layered on top. Others are running a business on a paper diary and a shared inbox. We meet you at whichever one is true, and build from there.
CRMs, ERPs, ticketing, warehouses — already digital, just not talking to each other. We integrate, extend, and add intelligence on top of what you run today.
An agent that reads every call, email, and meeting note your team has with a client and keeps that context indefinitely. Ask "what do we know about this client?" any time and get the full answer — no matter who on your team has come and gone.
CRM to billing, ERP to warehouse, support desk to Slack — including HubSpot integrations and custom sync layers for anything without an off-the-shelf connector. One sync layer instead of a spreadsheet in between.
Scheduled ETL jobs that keep warehouses and dashboards current, plus deduplication and normalization passes so what lands there is trustworthy.
We connect large language models into existing workflows — drafting responses, summarizing tickets, extracting fields from unstructured documents — wired to your data, not a generic chatbot.
Trained classifiers that route support tickets, score leads, flag anomalies, or tag incoming documents — reviewed and retrained as your data shifts.
Auto-generated contracts, statements, and reports pulled from live system data — formatted, approved, and delivered without a template being hand-edited each time.
No CRM, no ERP — just a booking book and a phone that doesn't stop ringing. We build the three things that save the most time first, and we handle the IT support on all of it, so you don't need to hire for it.
Automatic SMS/WhatsApp reminders sent before every appointment, plus recall messages based on each client's history. A reminder doesn't just cut no-shows — it gives clients time to cancel in advance instead of simply not turning up, so you can rebook that slot instead of losing it.
Auto-generated quotes from a materials-and-labor list for contractors, repair-cost estimates from a photo and a short description for auto shops, and automatic reconciliation between delivery apps or marketplaces and what actually lands in the account.
APIA subsidy documentation, mandatory e-Transport pre-validation, and homeowners'-association maintenance calculations and payment lists — the recurring paperwork that eats a whole afternoon, generated and checked automatically instead.
Two example calculations — not a promise, just the math on time you're already spending.
VB-Automations is Alexandru and Bianca — one engineer, one operator. The test for anything we ship is the same one we'd apply to our own work: would we trust this to run unattended, every day, without checking on it?
We're not a dev shop with an account-manager layer between you and the person building your automation. Alexandru designs and builds the pipelines and integrations; Bianca is your point of contact throughout — she translates what your team actually needs into what gets built, and does the IT support on everything we ship afterward.
We work two tracks: operations, finance, and support teams at companies with real systems that don't talk to each other yet, and local Romanian businesses — clinics, workshops, local contractors — still running on paper, WhatsApp, and Excel.
Every workflow ships with an exception path and an alert. Silent failures are the actual cost of automation done badly — we design for the 2% case first.
We build on the APIs your tools already expose. If we disappeared tomorrow, your workflows would keep running and any engineer could read the code.
Every proposal states the manual hours a workflow removes per month. We revisit that number quarterly against what actually ran.
Builds the pipelines and integrations — Power BI and DAX for reporting, Python/SQL data pipelines, n8n workflow orchestration, HubSpot and CRM automation, and LLM-based document processing. Currently building automation and BI systems in production for a risk analysis and management company in Bucharest.
Four years in IT support, with a background in Communications & PR. She's the interface between you and development — turning what your team actually needs into a clear brief, spotting the process bottlenecks before they cost you time, and handling IT support on every project we run.
A 30-minute process audit is free — we'll tell you honestly whether it's worth automating before you spend anything.